technical support

Service & Maintenance

Technical support

With a team of accredited specialists and in partnership with 80 service companies nationwide, Atlas Corporation ensures the quality and promptness of services, regardless of the area and the complexity of the beneficiary’s company.

As part of the IT equipment rental contract, we offer free technical support.

BENEFITS

Service & Maintenance

  • Quick fix

    We offer contractually guaranteed response times (2-4h) and resolution ones (24h or NBD). Each of our clients is assigned a dedicated account manager, who receives notifications and acts accordingly. We intervene promptly, offering remote assistance and troubleshooting at the beneficiary’s premises.

  • Authorized service

    Thanks to a team of specialized multi-brand technicians, we carry out maintenance and service work for any office IT equipment. In the event that the fault cannot be resolved within 24 hours, the beneficiary’s equipment will be taken into service and we will provide replacement equipment for the duration of the repair.

  • Equipment reliability guarantee

    Acting as supplier for more than 80 national brand partners, we have a permanent stock of original parts for a wide range of IT equipment. Thus, we considerably reduce the waiting times and the duration of the repair.

  • Training & Consulting

    As part of the rental contract, we offer training services for the use of the equipment and solutions implemented in such a way that each user can quickly and efficiently benefit from the new processes.

Contact us!

Our team of professionals is at your disposal to find the most suitable solution for your business!

  • phone

    +4 021 230 87 82

    vanzari@atlascorporation.ro

  • map

    Headquarters

    Pipera 59, Bucharest